Cancellations

You may cancel your purchase providing that you return any products (including any free goods) already delivered to you at your expense by registered post within 14 days of receiving your products – as per distance selling regulations.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 14 days of receiving your goods. The cancellation period ends after 14 working days, beginning the day after you receive the goods. If you wish to cancel an order under these terms - contact us and then return your products unopened within 14 days of receiving your parcel.

It is important that you have not used or opened any of the products otherwise you will not be eligible to cancel your order.

 

 

More info about the EU Distance Selling Directive can be found at:
http://www.hmso.gov.uk/si/si2000/20002334.html